Contact Magic IPTV
[0] ObtainMagic IPTV[1] Assistance for setup, billing, or channel inquiries. Our helpful team is ready around the clock onWhatsApp[2] or via email.
WhatsApp Support
[3] Quickest way to contact us. Reach out on WhatsApp for faster replies.
Chat on WhatsAppLive Chat
[4] Prefer chatting? Utilize the chat widget when active. If unavailable, email us instead.
Start a RequestHelp & Guides
[5] Check out Installation for device setup instructions and troubleshooting advice.
View InstallationGet in touch
General Inquiry
[6] Have questions about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
[7] Receive recommendations, handle plans, or sort out payment queries.
How Can We Help You?
[8] Choose a category for personalized assistance and quick access links.
Setup & Installation
[9] Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
[10] Invoices, receipts, and payment concerns. Our secure Stripe checkout ensures safety.
Technical Issues
[11] Issues with buffering, EPG, or apps? We’ll assist in optimizing your configuration.
Channel Requests
[12] Searching for a specific channel or region? Let us know, and we’ll confirm availability.
Account & Activation
[13] Missing your credentials or activation email? We’ll verify and promptly resend.
Apps & Compatibility
[14] Receive suggestions for top IPTV apps and optimal settings for your device.
Frequently Asked Questions
Get fast responses to frequently asked questions regarding support, installation, billing, and devices.
Kindly provide details about your device, application, subscription plan, and a short summary of the problem or inquiry.
Look in your spam or junk folder. If it’s still not there,contact us via WhatsAppand we’ll send it again immediately.
Yes, extra connections can be purchased as add-ons. Contact sales for more information when you reach out.
Visit our Installation guide for detailed setup steps for Firestick and other supported devices.
Refer to our Refund Policy to check eligibility, timeframes, and the process for submitting a refund request.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Ensure a 30+ Mbps connection, use 5GHz Wi-Fi or Ethernet, enable hardware acceleration, adjust buffer size, and stop other downloads/streams.
In your app settings, refresh or reload the playlist and EPG. If necessary, delete and re-enter your M3U and EPG URLs.
We take major credit cards through Stripe.
Yes. You can adjust your renewal settings directly in your account or reach out to our support team for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly