Privacy Policy

Welcome to Magic IPTV. We prioritize safeguarding your personal data and upholding your privacy rights. Should you have any inquiries or concerns regarding our policies or how we handle your personal information, please reach out.contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share when signing up for our IPTV service, showing interest in learning about us or our offerings, or getting in touch with us.

The personal data we collect consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We utilize the information we collect or receive in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is processed based on the following legal justifications:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We retain your personal information only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be employed to access or store information. These are mainly functional cookies essential for the proper operation of the website and client area. Invasive tracking cookies for advertising purposes are not utilized.

6. Third-Party Services

Your data may be shared with third-party vendors, service providers, or agents who perform tasks for us or on our behalf and need access to such information to carry out their work. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational security measures aimed at safeguarding the security of any personal information we handle. However, please keep in mind that we cannot ensure the internet itself is completely secure.

8. Your Data Protection Rights

Depending on where you are located, you may have the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To exercise these rights, pleasecontact us via WhatsApp.

9. Children’s Privacy

Our service is not designed for individuals under the age of 18. We do not intentionally gather personal information from children under 18.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, feel free to reach out.contact us via WhatsApp.